2017 Course Dates




 Registration Status

Essential Skills Series   January 16-19, 2017 YWCA Toronto Complete
Essential Skills Series March 20-23, 2017 Ryerson University OPEN
Essential Skills Series May 8-11, 2017 Ryerson University TBA
Essential Skills Series July 17-20, 2017 YWCA Toronto TBA
Essential Skills Series September 18-21 YWCA Toronto TBA

Essential Skills Series

This 4-day course was developed by the Canadian Evaluation Society to provide participants with a basic understanding of the main models and practices associated with the profession of evaluation. Prior knowledge of evaluation and of social science research methods is not required. There are no examinations associated with the course, nor is there any homework. Participation in all 15 course modules entitles you to a Certificate of Completion from the Canadian Evaluation Society.
Participants will gain basic levels of knowledge, skill and appreciation with respect to the essential elements of evaluation, equipping them to enter and participate in the evaluation field and develop as evaluation professionals.

Course Outline

Understanding Program Evaluation

  • Key terms and concepts;
  • Benefits of program evaluation;
  • Basic steps in the evaluation process;
  • Major approaches to program evaluation;
  • Formatting evaluation questions;
  • Designing an evaluation;
  • Evaluating with limited resources;
  • Analyzing and reporting evaluation results;
  • Reducing resistance to evaluation;
  • Involving staff and clients in the evaluation process;
  • Increasing evaluation utilization;
  • Making evaluations ethical and fair

Building an Evaluation Framework

  • Identifying who the client is and what the client needs;
  • Basic concepts of needs assessment;
  • Major approaches to assessing client needs;
  • Evaluation methods for “getting close to the client”;
  • Building an evaluation framework through logic models;
  • Involving managers and staff in building an evaluation framework;
  • Relating program design to client needs;
  • Defining program components;
  • Formulating indicators for program success;
  • Using the evaluation framework for linking program performance to client needs.

Improving Program Performance

  • Using evaluation as a management tool for improving program performance and enhancing internal accountability;
  • Basic concepts of monitoring and process evaluation;
  • Monitoring program performance with existing administrative data and information systems;
  • Developing ongoing data collection instruments and procedures;
  • Linking process evaluation to program decision-making;
  • Assessing client satisfaction;
  • Understanding continuous quality improvement;
  • Using program evaluation for building a “learning organization.”

Evaluating for Results

  • Defining program results;
  • Major approaches to evaluating results;
  • Developing results measures;
  • Designing outcome evaluations;
  • Validity and reliability;
  • Appropriate use of quantitative and qualitative techniques;
  • Relating program results to program costs;
  • Understanding program benefits;
  • Measuring program equity and responsiveness to community needs;
  • Communicating evaluation findings;
  • Using evaluations to improve program effectiveness and accountability.

Registration Cost

Registration includes course materials, light morning and afternoon refreshments, and lunch.

CES Member: $1,150.00 (plus fee/HST $1,358.53)
Student CES Member: $575.00 (plus fee/HST $688.54)
Non-Member: $1,265.00 (plus fee/HST $1,487.74)
Student Non-Member: $635 (plus fee/HST $758.04)